Customer Reviews for VW Specialties

“This is probably the best VW shop in Western North Carolina. These guys are true professionals who care about their customers and really know what they’re doing. They have serviced our 2010 Jetta Sportwagen since it was new, keeping up with the correct maintenance schedule and fixing any and every issue that has come up for us. Our Jetta has actually had some very mysterious and tricky problems which Todd and the guys have tracked down and repaired. Their prices are fair and always much less than what any dealership would charge. Because of the Dieselgate issue we have had to take our car to the dealership in Asheville several times. Without a doubt, we feel that we get better service and a higher level of expertise with these guys. If you’re looking for honesty, integrity, expertise and a fair price, take your car to VW Specialties.”

“I love VW Specialist Todd and the great people who work there are great they have taken excellent care of Juniper. I have every confidence in them to take care of my JuneBug they have keep her on the for years and they'll keep her going for many more... Thank you guy's”

“A place where they listen to the customer, get to work on the job and smile when completed. I do like them.”

“Todd and his team consistently provide good service and vehicle turn around. Will not try to talk you into expensive or unnecessary repairs.”

“Honesty and SERVICE IS AWESOME!! And they actually care that you have a ride or not to work and service your car very fast and very reliable!”

“5 Stars!”

“I was in Asheville from out of town when I noticed a smell of burning oil. I messaged VW Specialties who allowed me to bring my vehicle that same morning. It's a good thing I did as my car was leaking oil and not in driving condition. VW Specialties not only repaired my car, but offered to drive me to pick up a rental while mine was being serviced. What could have been a very stressful event was made smoother due to their understanding of my timeline and situation. Highly recommend...professional, kind and accommodating.”

“Best VW repair in town.”

“Professional, courteous, friendly, reasonably priced service
I am thankful beyond words to have found such a great place to service my VW Rabbit. I would not even consider taken my vehicle anywhere else. Kudos to everyone associated with VW Specialties”

“Great work, great prices, easy to get an appointment and knowledgeable people. Why anyone would even bother with a dealership is crazy!”

“The owner is very straightforward and lets you know your options, particularly to fit your budget. Quick turn over and very knowledgeable.”

“Great shop, great experience. They went out of their way to ensure we were satisfied with the cost and repairs on our VW. Thank you so much.”

“Awesome work as usual. Excellent, Honest, and Fair Service. Top notch.”

“Excellent, fair service.”

“5 Stars!”

“5 Stars!”

“Quick work, all done right and at a good price!”

“I took my TDI Passat to them to check out the timing belt. They pulled the cover off and visually inspected it, and had me ready to go in about 10 minutes with a detailed report on its condition that let me know how soon I should replace it and why, and also discovered another problem I did not realize existed. I dropped it off with them about 6 weeks later and they did all the work promptly, and for $85 less than their estimated (and quite reasonable) price. How often does that happen? Plus they simply very nice and straightforward guys who don’t try to up sell you. They let me know I did not need a new battery that the local dealer said I did and saved me another $120.”

“5 Stars!”

“Simply the best, most qualified, honest and friendly service anywhere. I trust Todd with my cars, I'd trust him with my life. I'd give him and his crew 10 stars if I could. Simply the best.”

“The most honest and dependable VW Mechanic shop in the Asheville Area”

“5 Stars!”

“5 Stars!”

“Truely experts, decent honest people. Helped us out a lot traveling from NY- an oasis in the desert! Thanks”

“5 Stars!”

“These folks are good. One makes an appointment, gets a quote, and retrieves the vehicle in a reasonable amount of time. If there is an unexpected or unforeseen problem contact is quickly made. There are no surprises other than a reasonable cost. Nice.”

“I trust the folks at VW Specialties very much. They are honest, hard-working, kind and their work is excellent. I highly recommend them. They've really helped me out in a pinch.”

“5 Stars!”

“Great service and always on time for appointment and returning vehicle with service completed”

“Nice family run honest VW repair shop”

“I have had bad luck with mechanics. Which is why I got a simple oil change at a specialty shop. I'm not implying that it was steep in price. The bay being outside in Weaverville was lovely.”

“5 Stars!”

“Very friendly and caring people, fair prices, communicative. Got my car done in a timely manner and I was very happy with the results.”

“Quick, thorough, and reasonably priced.”

“VW Specialties did the work I needed done quick, and for a great price. I would recommend them to any other VW owner that doesn't want the hassle of the dealership”

“Knowledgeable, prompt, hands-on servicing at a reasonable cost!”

“These folks have taken care of my wife's 04 tdi waggon for years now. They have proven time and time that they have our best interest in mind . They project our future needs for our car so we can budget our money for the next repair always paying attention to our safety. The shop is in Weaverville and you might think it is out of the way but I bet if you try it one time you won't go anywhere else . good people clean shop quality service”

“Very professional service. Worked with my schedule. I drive from Brevard for all my services on our Audi Allroad. Totally worth the drive.”

“Excellent service, fair pricing, and great communication. I won't take my car anywhere else.”

“I love these folks! High quality service, personable, easy to work with, knowledgeable and professional. They keep me and my VW on the road and happy! I highly recommend them!”

“Todd is always there when I need him His work is excellent and reasonable.”

“Great mechanics - fast and efficient and always willing to explain what's going on in a way that makes sense.”

“One of the very best in the business, always satisfied with the work and price. Recommend highly.”

“5 Stars!”

“Im very impressed with the honesty and hard work that the team at VW specialties does. I drive a 2013 bug. With that said, it comes with many odd things that seem to break on it. VW Specialties are always honest with me and fix the problem. Once they misdiagnosed the issue, but quickly fixed it AGAIN for FREE. They are top notch!”

“Great work and great value”

“Awesome service. No better place to take a VW or Audi.”

“5 Stars!”

“fast service, very affordable cheaper than the dealer and always very honest”

“FINALLY, a local auto repair shop that's both efficient and trustworthy! These guys have serviced my temperamental Audi on several occasions, always providing the best service anyone could ask for.

A few ways they consistently outshine others:
1. First, they take "walk-ins" (or tow ins!) and are usually able to get to your car in a reasonable time. Appointments are also available for scheduled maintenance. Comfortable and clean waiting area w/ restroom, hydration, and WiFi!

2. KNOWLEDGEABLE. They are able to quickly diagnose the vehicle, recommend a course of action, and give you an accurate estimate of repair costs. This quality is invaluable regarding auto repair. This saves you money ($), time, frustration and headache.

3. HONESTY. They're not salesmen. They tell you which repairs should be made now, which repairs can wait, and even which repairs are altogether unnecessary.

4. RELIABILITY. They actually CHECK BEHIND their own work to be sure everything is in order and working properly; going as far as test driving the car to be sure your car is repaired properly before you leave with it.

5. PRICING. Their charges are reasonable. I know, I know, you are probably looking for "cheap" pricing... but let me explain something about servicing German cars...If you take your VW/Audi to a "cheap" mechanic you will more than likely end up paying much more in the end. Here's why: They lack the KNOWLEDGE and TOOLS to service VW's / Audi's. Usually, they will spend much more time troubleshooting the problem, not to mention all the extra time to actually make the repair. THIS COSTS YOU MORE MONEY.

Save yourself the headache of taking your German car to a inferior mechanic. Save your wallet the expense of dealer pricing.

Take your VW or Audi here for the best servicing in the Asheville area! ...(I actually drive 50 minutes ONE WAY to VW Specialties for all of my Audi service needs, THATS how terrific these guys are!)”

“They have kept my Touareg running great for many years. Great service at a fair price.”

“Awesome people and honest and great all around! Tod is very professional and helpful!”

“I had a great experience with VW Specialties. I had oil and coolant leaks, both of which were resolved quickly at a fair price. I couldn't ask for better service. Thank you guys!”

“They'll tell you straightforward what's wrong with your car, what needs to be done and what can wait. Very good to deal with I'm not taking my Jetta anywhere else!”

“I've been taking my 2003 and 2001 Volkswagens to VW Sepcialties since 2011. The work has been done correctly and at the quoted (very fair) price every time. I've never had to go back to have a "repair" repaired. The staff communicates very well and is always prompt with call-backs when they are busy. I would recommend anyone take their car to Todd and his team over the dealership any day. Since my first visit to VW Specialties I've never been back to the dealer.”

“AWESOME AMAZING FANTASTIC SERVICE

I have a new repair shop! after a lot problems and bad repairs with another mechanics i can found the best repair shop of NC Todd and all staff is a professional persons all time,the repair prices is very reasonable Todd explain me all problems found on my two cars he is a very honest person he never lied and was always in communication with me I appreciate all your patience he had with me after a lot of questions and messages I send him. Sincerely recommend this place,now can drive my two cars and i back very soon to finish the remaining details.Thanks you are the best...”

“Just like a doctor , always seek a 2nd opinion! Harmony charged 125.00 for diagnostic & got it wrong. Todd is far less and gets it right ! These guys know VW's. Trust him!”

“Girlfriend took her car to the dealer and was told leaking head gasket $$$. Scheduled an appointment with Todd, he had diagnosed a leaking thermostat housing, repaired and she was on her way within an hour or so. Way Way less money and super honest mechanic. No BS, just fixed the problem at hand.”

“I am a life-long VW enthusiast who finally found the shop of her dreams! My car was repaired quickly, professionally, and they didn't try to sell me on a bunch of unnecessary repairs.”

“These guys (esp Todd) are super nice, efficient and great technicians. Refreshingly honest and very reasonably priced. We have a new repair shop!”

“These guys are awesome. My Q7 A/C stopped working. Went to dealer, they claimed that compressor needs to be replaced, $3100 with parts and labor. Went to VW Specialties, they had it back up and running, for a whole lot less. Plus really honest. Would definitely recommend.”

“On Thursday of last week my Honda Accord wagon broke down off Main Street in Weaverville and I discovered I was almost out of oil. After buying 5 qts from the local mechanic who wouldn't be able to work on it until the following week. A friend who owns a vw suggested that I give these guys a call to see if they'd be willing to help me out since they were only a few miles up the road and she raved that they were great. So I called around noon and Todd told me to bring it by around 4 which I did. He diagnosed the main problem and said the part could be there in the morning and I'd be able to get the car before the end of the next day...for about $65. Then he even gave me a ride to the Stoney Knob for pick up. True enough I was back in my car in 24 hours. I was so impressed with the integrity and quick service; especially considering I was not even a regular customer nor a volkswagon owner that I would go there again for sure.”

“I called VW Specialties when Harmony Motors couldn't figure out why our son's 2006 Passat's Engine Light wouldn't go off. I called Todd on Monday morning and he said he'd take a look at it. We dropped the car off at 3PM that same day and by 5 the car was ready. I was so pleased with their service and to top it off, he only charged me $58!! The engine light was out and we felt safe sending our son back to college with his car. Thank you VW Specialties!! We WILL be back. I encourage anyone with a VW to give these guys a try!!”

“Todd is awesome! I've been going to vw specialties for years, ever since a friend recommended him to me. I haven't been to the vw dealership since.he doesn't do unnecessary work to overcharge. He explains everything in terms that are easy to understand. He always works me into his schedule quickly, answers his phone, and/or gets back to me promptly when I leave message. his prices are very reasonable. I highly recommend vw specialties!!!”

“So glad to have found Todd and his team. Their work is excellent and on time always. Great to find someone I can trust for my Audi needs.”

“Super place for VW service! Excellent customer service and excellent quality work. Way to go Todd and team ! I recommend this business highly!”

“I've been nothing pleased with the service at VW Specialties. Their prices compared to the dealership cant be beat and the customer service is great. I would recommend them hands down to anyone who drives a Volkswagen.”

“Great customer service and very knowledgeable. They fixed my car cheaper than the dealership ever could. If you want the expertise of the dealership without the prices, go here! I'm a very satisfied customer and will keep using VW Specialties to maintain my VW.”

“Polite, efficient service. They didn't try to sell me on unnecessary repairs, just honest advice from guys who really know VW!”

“AWESOME AMAZING FANTASTIC SERVICE

I have a new repair shop! after a lot problems and bad repairs with another mechanics i can found the best repair shop of NC Todd and all staff is a professional persons all time,the repair prices is very reasonable Todd explain me all problems found on my two cars he is a very honest person he never lied and was always in communication with me I appreciate all your patience he had with me after a lot of questions and messages I send him.

Sincerely recommend this place,now can drive my two cars and i back very soon to finish the remaining details.Thanks you are the best........”

“We can't say enough about Todd and VW Specialties. After going through a nightmare with Harmony Motors, he quickly found our problem and fixed it at a fair price. We are so relieved to have found a quality and honest mechanic with great customer service. We will certainly spread the word! Hopefully we won't be back soon, but if we do need anything we will be back!

Take it from us -- skip the dealer, come here if you want it done right the first time! Thanks again!!”

“Took my Audi A4 Turbo to Todd. Was having multiple problems. He did excellent work. Car runs flawlessly, and he didn't try to gouge me like so many other repair shops seem to do. Kept me informed throughout the entire process. Excellent, excellent, excellent!”

“Great folks, a certain dealership apparently wanted us to trade on a new car based on their quotes, but Todd and his crew got us going at a very reasonable price. Great folks!”

“We love there work!!! Awesome people!”

“5 Stars!”

“5 Stars!”

“5 Stars!”